“My son is 11 and the lab always does such a great job with him” (LAB) All the nursing staff always explained medications and procedures. Mills was very thorough in his assessment and explained tests and results very well. Her balance has improved so much, I am her sister Judy and I and Carol are so happy with the results, she has not fallen and that has thrilled us” (Therapy & Wellness) “Valerie has been the best therapist Carol has seen. Courteous, polite and professional” (Therapy & Wellness) They even made me laugh! Thank you, thank you! I appreciated your help and I’m well now”(ER) Nursing staff was very friendly and cared for me with kind words and action. He explained what was going on and took actions to help me feel better. Adams was very caring even though the ER was very busy. “The lab has an excellent crew now all four phlebotomists are wonderful” (LAB) I also sincerely appreciate the front desk gals and all their hard work and organizational efforts.” “Matthew has been amazing throughout one of the most difficult times for me. Thank you to the EPHC ER Doctor & Nurse, I get to enjoy another Christmas with my family. No Complaints in my visit to the ER- just smiles. The ER Doctor & Nurses deserve a Big Christmas Bonus. The Ambulance took me to Renown Hospital to get treatment for my Heart Attack. The ER Doctor wanted me to go to Renown Hospital to see a Cardiologist for my Heart Attack. I had suffered a Heart Attack and had to go to the Emergency Room. “My overall visit to the Emergency Room was great. The nurses are so great, and the doctors are wonderful. Every time any member of my family has gone to emergency, the best of care has always been given. Fast service, and kind people” (Portola Medical Clinic) They put me back on her schedule and promptly got me checked in, my name was called before they were finished checking me in. “I was late for my appointment, and it was important to see Mary, the front desk was kind enough to ask Mary if she would see me. We are lucky to have you." Christopher D Stanton MD (Plumas News) Congratulations, Eastern Plumas Health Care- you seem to be heading on the right track. The patient Portal worked flawlessly, and I had printouts of my results within hours. I am pleased to say that whole experience, from Becky's friendly and efficient check-in to Allyson's expert blood drawing in the lab, was excellent. Recently I needed to have some routine lab tests done and chose to try the Portola Hospital again. I poured my heart and soul into being a Country Doc. "I was thrilled to come to Eastern Plumas District Hospital in the summer of 1981 as a young man. You may also contact us at (530) 832-6634 What Our Patients Are Sharing
The Patient Experience is a place for you to submit your individual compliments, comments, and concerns so we can identify areas that need attention in order to improve your experience. We value your feedback and seek to be the best.
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